The best ways to settle an office dispute

We all know that the office environment can be pretty tense at the best of times. Whether it’s because they “forgot” to include you in that last round of coffee or forwarded the address of your personal blog to your boss (specifically the entry where you likened them to a fascist dictator and/or admitted to snogging their spouse at the last Christmas party), chances are there’s at least somebody in your workplace that you hold some kind of grudge against. But what’s the best way to defuse such situations? Below are a few of my highly professional suggestions.*

5. The Grown Up Approach (also known as "apologising" or "kissing ass")